Target Audience: All Dispatchers

Course Credits: 8 Hour CE Credit

Instructor: Denise Amber Lee Foundation

Cost: Lunch The course is offered at no charge. There will be a lunch/dinner provided No Charge for Lunch/Dinner.

Course Overview: In this powerful and immersive full‐day course, students will be taken on an emotional journey through the tragic events surrounding the kidnapping, rape, and murder of Denise Amber Lee. Guided by Denise’s husband, Nathan Lee, founder and President of the Denise Amber Lee Foundation, this class provides a deeply personal and professional perspective on the critical 9‐1‐1 failures that unfolded that day.

Through an in‐depth retelling of Denise’s story by Nathan Lee himself, participants will gain a firsthand understanding of the heartbreaking events and the vital lessons that emerged from this tragedy. The course will examine the role multiple 9‐1‐1 centers played during the incident, analyzing successes and failures to highlight the importance of consistent excellence in emergency communications.

Course Registration:

To register email, complete registration form and submit it to: conner.ohalloran@mahoningcountyoh.gov

This program sells out across the county. Registrations due September 4th, 2026